Customer Service

First time user

• Help and tips for new customers

Frequently asked questions

• Answers to common enquiries
• ABC Shop Downloads FAQ

Ordering

• Assistance for new customers
• Add items, update quantities, remove items,
  before your order is processed
• Search tips and browsing products
• Blank offline order form
• Order by phone, fax, or mail

Order status

• Log-in to check on your order

Product availability explained

• Information on the availability of our products

Gift vouchers

• Purchasing and using gift vouchers

GST information

• Australian Goods and Services Tax

Terms and Conditions

• Terms and Conditions
• ABC Shop Downloads Terms and Conditions

Privacy & security

• Privacy and security issues

Who are we?

• Information about the ABC Shop Online

What is an ABC label?

• Information on the seven publishing areas of ABC Commercial

ABC Shops rewards program

• Loyalty should be rewarded

Site map

Your details

• Forgotten your password
• Email newsletter

Delivery

• Delivery and payments
• Returns and refunds

Shopping Basket

• View shopping basket
• Shopping basket help - cookies

Payment

• Credit cards, cheques, money orders
• Gift vouchers
• PayPal

Size Charts

• For men, women and children's clothing

World video and DVD standards

• Information on PAL videos and Region 4 DVDs

Email newsletter

• Sign up to our free subscription lists

Shop and Centre locations

• Addresses and contact details

Contact us

• Contact ABC Shop Online
• Contact ABC Shops or ABC Centres
• Contact other parts of the ABC

Other ABC sites